Effective Date: 1 July 2026
Website: https://www.wollastonlakehome.com/
Organization: Wollaston Lake Home & Cottage Association, also referred to as “WLHCA,” “the Association,” “we,” “us,” or “our.”
WLHCA respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information through our website, membership activities, communications, forms, donations, volunteer inquiries, event participation, and other Association-related activities.
By using this website or submitting information to WLHCA, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
- Information We May Collect
WLHCA may collect personal information when you interact with the Association, complete a form, become a member, make a donation, volunteer, register for an event, submit photos or content, report lake-related observations, contact us by email, or otherwise communicate with us.
The types of personal information we may collect include:
- Name
- Mailing address
- Cottage or property address, where applicable
- Email address
- Phone number
- Membership status and renewal information
- Donation information
- Volunteer interests or availability
- Event participation information
- Newsletter or communication preferences
- Photos, stories, comments, or other content submitted to WLHCA
- Lake health, invasive species, environmental, or OWL-related observations submitted by members or community members
- Any other information you choose to provide to the Association
We may also collect limited technical information through the website, such as browser type, device information, pages visited, general usage data, referring website, and approximate location data through analytics or website security tools.
- How We Use Personal Information
WLHCA collects and uses personal information for purposes related to operating the Association, supporting its members, maintaining the website, and carrying out lake stewardship and community activities.
We may use personal information to:
- Process and manage memberships
- Communicate with members, residents, cottagers, volunteers, donors, and website users
- Respond to inquiries, requests, reports, or submissions
- Send newsletters, notices, updates, and Association communications
- Maintain member records
- Process donations or donation-related communications
- Organize events, meetings, volunteer activities, or community initiatives
- Support lake health, environmental monitoring, invasive species reporting, and stewardship programs
- Publish approved photos, stories, updates, or community submissions
- Maintain historical Association records, newsletters, scorecards, AGM materials, and publications
- Improve the website, communications, and member resources
- Protect the security and integrity of the website
- Comply with applicable legal, regulatory, accounting, or reporting requirements
WLHCA will not use personal information for purposes that are unrelated to the Association’s activities unless consent has been obtained or the use is otherwise permitted or required by law.
- Consent
WLHCA collects, uses, and discloses personal information with your consent, except where otherwise permitted or required by law. Consent may be provided directly, such as when you complete a form, send an email, submit information, make a donation, purchase or renew a membership, volunteer, or register for an event.
In some cases, consent may be implied based on your relationship with WLHCA or your interaction with the Association.
You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or operational limitations. For example, you may unsubscribe from email communications or request that we update or remove certain personal information from our records where appropriate.
- Membership Information
Membership information is collected to manage WLHCA memberships, renewals, communications, member eligibility, AGM participation, and Association records.
Membership information may include your name, contact details, property or mailing information, payment status, and related membership history. WLHCA uses this information only for Association-related purposes.
- Donations and Zeffy
WLHCA may use Zeffy or another third-party donation platform to process online donations. When you make a donation through Zeffy, the personal and payment information you provide is collected and processed by Zeffy according to its own privacy policy and terms of use.
WLHCA may receive donation-related information from Zeffy, such as your name, contact information, donation amount, date of donation, and any message or designation you choose to provide. WLHCA uses this information to acknowledge donations, maintain records, communicate with donors, and support Association activities.
WLHCA does not directly collect or store full credit card or payment card details through its website.
- Email Communications and Newsletters
WLHCA may send emails to members, volunteers, donors, event participants, website users, or others who have contacted the Association or requested information.
Email communications may include Association updates, membership reminders, newsletters, AGM information, event notices, volunteer opportunities, lake health information, donation information, and other relevant WLHCA communications.
Where required, WLHCA will provide an option to unsubscribe or opt out of certain email communications. Some administrative or transactional emails, such as membership confirmations, donation acknowledgements, or direct responses to inquiries, may still be sent where necessary.
- Website Forms and Email Submissions
When you submit a form or send an email to WLHCA, the information you provide may be used to respond to your request, process your submission, update Association records, or direct your inquiry to the appropriate WLHCA representative.
Please avoid submitting sensitive personal information through website forms or email unless it is necessary for your inquiry.
- Photos, Stories, and Community Submissions
WLHCA may invite members, residents, cottagers, volunteers, or visitors to submit photographs, stories, updates, articles, or other content for use on the website, newsletters, publications, social media, or Association communications.
By submitting content to WLHCA, you confirm that you have the right to share it and that WLHCA may use it for Association-related purposes, unless you state otherwise in writing.
If a submitted photo includes identifiable individuals, especially children, please ensure that appropriate permission has been obtained before submitting it.
WLHCA reserves the right to edit, decline, remove, or discontinue use of submitted content at its discretion.
- Website Analytics, Cookies, and Tracking Technologies
The WLHCA website may use cookies, analytics tools, security tools, or similar technologies to improve website performance, understand website usage, protect against spam or security threats, and improve the user experience.
Cookies are small files stored on your device by your browser. You may disable or manage cookies through your browser settings. Please note that disabling cookies may affect some website functionality.
Website analytics may collect information such as pages visited, time spent on the website, browser type, device type, approximate geographic location, and referring websites. This information is generally used in aggregate form and does not directly identify individual users.
- Third-Party Links and Services
The WLHCA website may include links to third-party websites, platforms, forms, documents, maps, resources, payment processors, donation platforms, government resources, community organizations, or social media pages.
WLHCA is not responsible for the privacy practices, content, security, or policies of third-party websites or services. When you leave the WLHCA website or interact with a third-party service, the privacy policy of that third party will apply.
Examples of third-party services may include, but are not limited to:
- Zeffy or other donation platforms
- Google Maps or map services
- Social media platforms
- Government websites
- Environmental and conservation resources
- Email or newsletter platforms
- Website hosting, security, or analytics tools
- Disclosure of Personal Information
WLHCA does not sell personal information.
WLHCA may share personal information only where reasonably necessary for Association-related purposes, including:
- With WLHCA board members, volunteers, committee members, or representatives who require the information to carry out Association work
- With service providers who assist with website hosting, email delivery, donation processing, forms, records, communications, analytics, security, or technical support
- With government, conservation, environmental, or reporting organizations where required or appropriate for lake health, invasive species, environmental, or safety-related reporting
- Where required by law, regulation, court order, or lawful request
- Where necessary to protect the rights, safety, property, or security of WLHCA, its members, website users, or the public
Service providers are expected to handle personal information only for the purposes for which it was provided and to protect it appropriately.
- Retention of Personal Information
WLHCA retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to maintain Association records, to meet legal or financial obligations, or to support historical, operational, or archival needs of the Association.
Certain records, such as membership records, AGM records, newsletters, publications, environmental scorecards, lake health reports, donation records, and Association history, may be retained for longer periods where appropriate for continuity, accountability, archival, or legal purposes.
When personal information is no longer required, WLHCA will take reasonable steps to securely delete, anonymize, or dispose of it.
- Safeguarding Personal Information
WLHCA takes reasonable steps to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
Safeguards may include administrative, technical, and physical measures such as password protection, limited access to records, secure website hosting, website security tools, and responsible handling of files and communications.
No method of electronic transmission or storage is completely secure. While WLHCA takes reasonable precautions, we cannot guarantee absolute security of information submitted online or by email.
- Accuracy and Updating Your Information
WLHCA makes reasonable efforts to keep personal information accurate and up to date for the purposes for which it is used.
If your contact information, membership information, or communication preferences change, please contact WLHCA so that records can be updated.
- Accessing or Correcting Your Personal Information
You may request access to personal information WLHCA holds about you, or request that inaccurate or incomplete information be corrected, subject to legal, operational, or privacy limitations.
To make a request, please contact WLHCA using the contact information below. We may need to verify your identity before responding to a request.
- Children’s Privacy
The WLHCA website is intended for general community and Association use and is not directed specifically at children.
WLHCA does not knowingly collect personal information from children without appropriate consent. If a parent or guardian believes that a child has provided personal information to WLHCA without consent, they may contact us to request review or removal where appropriate.
- Changes to This Privacy Policy
WLHCA may update this Privacy Policy from time to time to reflect changes in Association practices, website features, legal requirements, or third-party services.
The updated version will be posted on this page with a revised effective date. Continued use of the website after changes are posted means you accept the updated Privacy Policy.
- Contact Information
If you have questions about this Privacy Policy, WLHCA’s privacy practices, or would like to request access to or correction of your personal information, please contact:
Wollaston Lake Home & Cottage Association
Email: WLHCA.news@gmail.com
Website: https://www.wollastonlakehome.com
Attention: Privacy Contact / WLHCA Board
- Related Pages
For more information about WLHCA, membership, donations, lake health, newsletters, volunteering, and community resources, please visit the relevant pages on this website.